Yep…the fine print!
Sorry, but every reputable campervan rental company needs detailed ‘Terms and Conditions’. Check them out (Click here to download our Terms and Conditions) and feel free to contact us if you have any questions regarding these.
Insurance (Effective on hires departing from Monday 13 February 2011, unless pre-booked prior)
Escape Campervans insurance is comprehensive, great value and easy to understand.
Standard insurance is included in the daily rate, so there really are no hidden costs. However, hirers will be liable for any damage that may occur to the vehicle whilst it is on hire. This is capped though and the maximum liability* is $3,000 or $4,000 depending on the driver’s age.
But many of our hirers choose to take out ‘excess waiver insurance’ which can reduce the maximum liability right down to nil (again, dependent on your age and the insurance option taken).
Remember, this is completely optional. Check out the three options within the table below and choose the one that is best for you.
· Escape Rentals do not freeze or deduct the accident excess pre hire and will only action a credit card in the unfortunate event of accident or damage occurring.
· If the insurance excess waiver option is taken, it is valid for the first incident or accident only.
· *The liability is capped but all insurance is waived if the vehicle is being driven in a manner which is outside the agreed terms of our contract e.g. Drunk driving, negligence leading to loss etc. In such instances, the hirers can be held liable for all costs associated with any accident or loss.
Once Escape Campers has confirmed a booking and the hirer has paid a deposit, that booking is subject to the following cancellation policy:
• If you cancel your confirmed Escape reservation more than 22 days before your scheduled pick up date, we will refund your deposit in full. The only exclusion to this is for bookings traveling during the period of 01 September 2011 to 31 October 2011. All bookings for this period are nonrefundable.
• If you cancel your confirmed Escape reservation within 7 to 21 days before your scheduled pick up date, you will be charged a cancellation fee of $300 (lose your deposit) or 20% of your total hire cost, whichever is higher.
• If you cancel your confirmed Escape reservation within 1 to 6 days before your scheduled pick up date, you will be charged a cancellation fee of 50% of your total gross rental cost.
• If you cancel your confirmed Escape reservation on day of pick up, or you ‘no-show’, then you will be charged 100% of your gross rental cost.
If you return your Escape Campervan early for any reason whatsoever after travel has commenced, then no refund is available.
To hire an Escape Campervan, you need to be at least 18 years of age and hold a current, full driver’s license. We accept driver’s licenses issued by your own country (as long as
we can understand it!) or any international driver’s licenses. Remember, Escape Campers doesn’t
charge any extra for additional drivers.
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